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| Phillips Exeter Academy | 20 Main St | Exeter, New Hampshire 03833 | 603.777.3693 (voice) | 603.777.4383 (fax) | |||
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| Computers |
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Computer
Care |
IT
provides software
support and problem
resolution for all Academy-owned computers
and associated peripheral
devices. However,
when employees have
problems with their
privately owned
computers, they
need to make private
arrangements for
support and service.
Information Technology
cannot make these
arrangements for
you. When outsourced
technicians are
on campus, they
are working for
the Academy and
cannot provide consultation
regarding personal
machines, nor can
they leave messages
at the Support Desk
for non-Academy
business.
Our first recommendation is for users to contact the vendor where the equipment was purchased or the manufacturer. In the Academy's experience, no local vendor will work on laptops; they generally need to be shipped back to the manufacturer. For information on local vendors for computer repair, call the Bookstore Annex at ext. 3503. Upgrading For information on upgrading browsers or adding viewers or plugins, see the downloads page. Employees Purchasing Personal Computers The Academy offers assistance in the selection and financing of computer purchases for the employee community. If you are an employee and are interested in the campus purchase program, contact the payroll administrator (extension 3441) for details on financing. For more information on the Academy's Dell Purchasing Program click here.
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© Copyright 2003, IT Phillips Exeter Academy
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